Southern Cross Care SA/NT Experience with QPS
Southern Cross Care SA/NT Experience with QPS Established over 43 years ago by the Knights of the Southern Cross, Southern Cross Care SA/NT Inc. has grown and developed into a large organisation. The organisation provides services in residential aged care, retirement living, home support services, therapy life centres, rehabilitation,...
Increasing Community Engagement at Carinya House
During the data cleansing process it was identified that Carinya House had achieved almost 100% participation in the relative survey and had used the QPS on-line survey. Jenny Chua, director of Care agreed to a short interview with George Mitchell from QPS Benchmarking who wanted to understand the processes that...
Benchmarking at Merindah Lodge
Merindah Lodge: About our Facility
Achieving High Consumer Participation in Home Care - UPA Hunter Region
Leanne Schmitzer - Community Care Coordinator UPA have been providing community care services since 1995, starting with 30 community aged care packages (CACPs) in the Tweed Shire and has since grown rapidly into an extensive and varied community care program throughout New South Wales.
Understanding Variation - How We Fixed The Unstable Medication Administration Process
Understanding Variation - How We Fixed The Unstable Medication Administration Process Anne Lloyd - Director of Nursing Westhaven Nursing Facility, located in Roma, Central Queensland, is part of the Queensland Health group of residential aged care facilities and has been participating in the QPS Benchmarking program for approximately four years.
