Digital solutions that turn raw data into confident decisions

QPS Benchmarking designs and builds its own software from the ground up, no off the shelf platforms, no shortcuts.

Our full stack development team delivers fast, modern and deeply integrated tools, not stitched together systems by non technical teams. From live CQI platforms to advanced digital audits, seamless integrations and smart automation, we give you the power to move faster, stay compliant and focus on what matters.

Product Suite

Converge CQI Platform

Converge brings all your quality and risk data into one live platform, giving executives immediate visibility of what’s working and where action is needed. Incidents, audits, survey feedback and improvement actions are tracked in real time, with clear variance alerts and linked outcomes that support confident board level reporting.

The platform connects directly to care planning systems, sensor technologies and other tools, allowing automatic issue creation and tracking based on real events. This drastically reduces manual workload and helps teams respond faster with less stress. Standards linked compliance reports can be generated at the touch of a button for any time frame, making accreditation preparation and governance reporting effortless.

Converge is used across aged care, support at home, day hospitals, disability services and beyond; a powerful CQI engine adaptable to any service setting.

Every issue, action, and outcome tracked in one place, discover how Converge CQI works.

National Quality Indicator Application

Built specifically to meet the Department of Health's NQI requirements, this application ensures your staff can only enter valid, compliant data. Intelligent field logic eliminates errors at the point of entry, so you can trust the accuracy of every submission. Results flow directly into your QPS Benchmarking and board-level reporting, giving you real time oversight and reducing the administrative burden across multiple services.

The app also automatically flags concerning results and creates issues in the Converge CQI platform, prompting timely follow up and tracking. This ensures nothing is missed, and that NQI data drives real world improvements across care, risk and compliance.

Want to see how it all comes together? Explore the full NQI App features.

Digital Audit and Compliance Platform

This platform turns paper based audits into a powerful digital process that saves time and strengthens compliance. Staff can complete audits on any device; including mobile and offline, with photos, notes and evidence captured in real time. Results sync directly into Converge CQI and your QPS reports, linking non compliant items to suggested actions that are tailored, standards-driven and specific to the issue at hand.

Organisations can use QPS’s library of research based audits for aged care, support at home, disability, day hospitals, palliative care and retirement living - or have their existing audits digitised and embedded into the system. This allows them to retain what works while gaining the benefits of real time variance tracking, follow up monitoring, and touch of a button reporting mapped to industry standards.

Whether preparing for accreditation or strengthening day to day practice, every audit becomes part of a live, organisation wide quality system.

See how the Digital Audit Platform brings compliance and quality improvement together.

Advanced Management Report (AMR)

Designed for executive and board-level oversight, the AMR is a fully digital report that brings together monthly and quarterly benchmarking data in a concise, high level format. Users can add live commentary, collaborate across services, and filter or export data in ways that suit their reporting needs, whether for strategic planning, accreditation submissions or research. The AMR highlights key movements, flags outliers, and presents results with variance explanations and trend visualisations that support confident, data driven decisions.

Advanced Service Report (ASR)

Built for service managers and frontline leaders, the ASR is a digital report designed to support real conversations and practical improvement. With colour coded variance tables, visual breakdowns and live commentary features, teams can discuss performance directly in the report itself. Custom filtering and export tools let users tailor the data for different audiences, whether preparing for accreditation, tracking specific indicators or sharing wins with the board. It turns benchmarking into a live, collaborative tool, not just a static report.

Live Website Display Metrics

Display selected quality and performance metrics publicly in real time, straight from the QPS system to your organisation’s website. Whether showing Net Promoter Score, falls per thousand bed days, or another key indicator, you choose what to publish with confidence that the data is accurate, live and fully auditable.

Telstra Health Clinical Manager Integration

This integration connects QPS directly with Telstra Health’s Clinical Manager, allowing data to flow securely between systems without duplication or rework. Incidents, feedback, care planning and workforce data and more are pulled into QPS in real time, enhancing the accuracy of your reporting and removing manual entry pressure from frontline staff. Every piece of information is traceable, auditable and automatically reflected in your National Quality Indicator collection, benchmarking, CQI tracking and compliance reports - helping you meet Department of Health standards with confidence.

Health Metrics - eCase Integration

Linking QPS with eCase enables automated data transfer from your core care planning system into your National Quality Indicator collection, benchmarking and CQI tools. Care plans, incidents, staffing, feedback records and more are synced securely, providing deeper insights and eliminating the delays of spreadsheet based reporting. By reducing manual handling and surfacing live performance data, this integration supports faster decision making, audit readiness and seamless alignment with national care and reporting requirements.

Physical Survey Processing

Still using paper forms? QPS handles them from start to finish. Completed surveys are scanned, quality-checked and digitised into your results dashboard without adding burden to your team. Ideal for resident and proxy feedback in environments where digital capture isn’t practical.

Telephone Surveys

Trained QPS interviewers conduct structured phone surveys with residents, consumers or their proxies, using standardised scripts to ensure consistent and unbiased data collection. A valuable option for feedback collection in aged care, support at home, NDIS and disability services where in person or online completion isn’t suitable.

Clinical and IT Consulting

QPS provides practical, high impact consulting that blends clinical experience with deep digital expertise. Whether integrating systems, improving workflows, strengthening accreditation readiness or managing data transitions, our team supports real world outcomes with confidence and clarity.

For more information, view our Next Generation Reporting Brochure.