Are you offering the best possible service?
Know the answer with QPS Benchmarking
Anyone receiving a service is entitled to the best possible service, particularly for those in our community who are vulnerable, such as the frail, aged or people with a disability. The service they receive should be of the highest possible quality. With the help of QPS Benchmarking and the QPS Support at Home program, you can ensure that you are identifying care needs and delivering the highest quality service possible to everyone.
Quality Reporting for Support at Home and CHSP
“In meeting the Strengthened Aged Care Quality Standards, a provider must have systems in place to identify and ensure compliance with all relevant legislation, regulatory requirements, professional standards and guidelines that relate to care provision. Each organisation will also demonstrate continuous quality improvement and ensure that staff have the training, knowledge and skills required to perform their roles effectively.”Department of Health and Aged Care.
The QPS Benchmarking Program supplies providers with quality reporting for Support at Home and CHSP, as well as a comprehensive quality improvement program and follow up reports.
A key component of the program is a researched and tested indicator set that measures performance across the Strengthened Aged Care Quality Standards. Data collection is efficient, with one tool delivering results for many indicators and reducing workload while demonstrating clear outcomes.
Streamline your reporting
Updated and fully compliant with the Strengthened Aged Care Quality Standards, the QPS Support at Home benchmarking program is ready to guide your organisation through the new reporting requirements. All program clients receive the complete package of data‑collection tools and performance indicators needed for Support at Home Quality Reporting. Optional modules are available for organisations wishing to measure other critical areas such as human resources, safety, finance and key management processes.
Continuous Improvement
Introducing a quality system involves more than policies and procedures. It requires ongoing checks to confirm that you are achieving what you set out to do. Through QPS Support at Home you can continually assess service quality, ensuring your facility remains up to date and meets every standard year after year. With expert guidance and ongoing support from the QPS team, you can rely on the program for the results you need.
The QPS Support at Home Service is the premier benchmarking service for Support at Home organisations, backed by a level of industry expertise only the QPS team can offer.