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Increasing Community Engagement at Carinya House

During the data cleansing process it was identified that Carinya House had achieved almost 100% participation in the relative survey and had used the QPS on-line survey. Jenny Chua, director of Care agreed to a short interview with George Mitchell from QPS Benchmarking who wanted to understand the processes that...

Benchmarking at Merindah Lodge

Merindah Lodge: About our Facility

Achieving High Consumer Participation in Home Care - UPA Hunter Region

Leanne Schmitzer - Community Care Coordinator UPA have been providing community care services since 1995, starting with 30 community aged care packages (CACPs) in the Tweed Shire and has since grown rapidly into an extensive and varied community care program throughout New South Wales.

Understanding Variation - How We Fixed The Unstable Medication Administration Process

Understanding Variation - How We Fixed The Unstable Medication Administration Process Anne Lloyd - Director of Nursing Westhaven Nursing Facility, located in Roma, Central Queensland, is part of the Queensland Health group of residential aged care facilities and has been participating in the QPS Benchmarking program for approximately four years.

The Prevention Of Falls At McLean Care

McLean Care Ltd is named after Hector Neil McLean, an Inverell businessman of proud Scottish heritage, who made provision in his will for the establishment of a convalescent home, with the donation of his farm at Inverell and a sum of money.